Focussed on resolving people’s dilemmas, managing risk, collaborating in achieving a sustainable outcome, building on strengths, maximising autonomy, and independence.

Communication skills enable us to engage with people in a wide variety of challenging circumstances. This course is designed to build on your skills and confidence to empower you and the people you communicate with. These skills enable people to manage their own lives and draw on their own resources.

People can create a momentum for change through collaborative communication skills that communicate both acceptance and empathy whilst focussing upon the most central and important issues and dilemmas.  Collaborative communication skills can help people in any type of setting to help persons explore and hopefully resolve their dilemmas about crucial issues that they identify in their lives.

AIMS:  This course is part of Credu’s commitment to transforming practise and supporting the skills and judgement of people. Encouraging skills and strategies of collaborative communication.  A combination of practical exercises and discussion will enable participants to identify and put into practice the core skills and strategies of engagement and collaborative working.

Course objectives:  Participants will be able to:

• Consider ‘Good beginnings’
• Define meaningful outcomes
• Explore internal motivation
• Deepen reflective listening skills
• Consider defensive behaviours ,explore useful skills and approaches
• Learn the strategic use of key questions
• Explore risk management & strengths based practise
• Consider ways to support their skills in their work settings.

Face to face training at the Taj Mahal Machynlleth SY20 8AG.  Open to a maximum of 12 participants

10am to 3pm for two consecutive days with lunch and tea breaks. Tea, Coffee, and lunch will be provided.  Follow up day 10 am to 2 pm. With a 1-hour lunch break.

This training is free at the point of delivery and provided by Credu.

For further information please contact Ruth Jenkins by emailing ruth@credu.cymru or ringing 01597 823800.