National Helplines

You’ll find a list of helplines here, so you can talk about mental health over the phone.

Call Helpline

Call Helpline offers emotional support and information/literature on Mental Health and related matters to the people of Wales.

Tel: 0800 132 737 or text: 81066

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Campaign Against Living Miserably (CALM)

Campaign Against Living Miserably (CALM) was set up to reduce the high suicide rate amongst men under 35, but CALM listens to anyone who needs help or support.

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Connecting with People

Connecting with People online resource ‘Staying safe if you’re not sure life’s worth living’ provides information to people who are distressed and potentially suicidal.

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Dementia helpline

Dementia helpline offers emotional support to anyone, of any age, who is caring for someone with Dementia as well as other family members or friends.

Tel: 0808 141 0043, text: 81066

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Diverse Cymru

Diverse Cymru provides support, services and advice to Black and Minority Ethnic (BME) people throughout Wales who are affected by mental ill health. You can download a good practice briefing on the issues of most concern to BME communities who have mental ill health in Wales, with recommendations for actions, here.

Tel: 029 2036 8888

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Family Lives

Family Lives (formerly Parent Line) telephone anytime of the day with your family problems.

Tel: 0808 800 2222

Farming Community Network Helpline

Farming Community Network Helpline – give us a call to talk to a sympathetic person who understands farmers and rural life. Calls will be answered in person from 7am to 11pm every day of the year.

Tel: 03000 111 999

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Gender & Sexual Identity Support Specialists Umbrella Cymru

Gender & Sexual Identity Support Specialists Umbrella Cymru provide services to help make Wales a more inclusive place to live and work for LGBTQ+ people. This includes high quality emotional and practical support, information, advocacy and so much more.

Tel: 0300 302 3670

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Kooth offer online support and counselling for people under 25. A free and bilingual telephone drugs helpline providing a single point of contact for anyone in Wales wanting further information or help relating to drugs or alcohol.

Tel: 0800 633 55 88 text: DAN to 81066

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Self injury guidance & network support has a Helplines page.

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Living with mental illness can be lonely and challenging. This website is a place to get support, to learn about different disorders, and find information on where to get help, through the medium of Welsh. Our hope is to share useful information for all those living with mental illness, their families and friends.

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Meic is a helpline service for children and young people up to the age of 25 in Wales.

Tel: 080880 23456, text: 84001

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Mind provides two confidential mental health information services. With support and understanding, we enable people to make informed choices. Contact Mind infoline or contact Mind’s Legal advice service.

Tel: 0300 123 3393

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Mindline Trans+

Mindline Trans+ helpline is a confidential, non-judgemental listening service for people who identify as Trans+, non-binary and their friends and families.

Tel: 0300 330 5468 Open Monday & Friday 8pm-midnight

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Multi lingual Helpline Wales

Tel: 0808 801 0720 (Mon - Fri 10am - 6pm)

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NHS Carers Direct

Free, confidential information and advice for carers.

Tel: 0808 802 0202 - Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends.

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No Panic

Tel: 0808 808 0545 - 10am – 10pm every day

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SANE runs a national, out-of-hours help line offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers.

Tel: 0845 767 8000 - every day of the year from 6pm to 11pm

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Women’s Self Injury Helpline

Emotional support, listening & signposting for women affected by self injury.

Tel: Freephone 0808 800 8088 – Monday – Friday 7 – 10pm and Thursday 3 – 6pm.

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