Individual representatives

Co-production is an important part of how mental health services are delivered in Powys, and one factor of this is a group of representatives who have either used, or care for somebody who has used, mental health services. These unpaid volunteers sit on regional and national partnership boards, alongside professionals who are involved in the delivery of services. This includes representatives from the Police, Ambulance Service, medical professionals, Powys County Council adult and child social care managers and voluntary groups.

The reps are there to make sure user/carer voice is included in the planning of services and they are always on hand to listen to your experiences and issues so that they can feed this back to the partnership groups. You can contact the reps by emailing the Participation Officer on or calling 01597 822191.

Also if you would like to discuss becoming a representative yourself contact the Participation Officer for more information.

Meet your rep events

We will be holding regular Meet The Rep events in Powys now that lockdown rules are much more relaxed. 

These will be very informal drop in sessions where one of the Mental Health Service User reps will attend. Sarah Dale, who will be the rep attending these events, said “I will be popping in to Ponthafren in Welshpool and Newtown for our ‘Meet the rep’ event. Here you can come and have a chat with us and share your experiences of using mental health services or caring for someone who uses mental health services, so we can better champion service users and carers’ voices at a local, regional and national level. There will be tea and biscuits available.”


Feedback survey

Do you access Powys Teaching Health Board mental health services?

Individual reps encourage people to provide some feedback about their experience of these services.

You can access this feedback form online HERE.


Experts by Experience newsletter

Over the last 2 years PAVO and the individual representatives have been collecting details from people interested in becoming ‘Experts By Experience’. Up to now we have had over 50 expressions of interest and we were aware that we might not have enough opportunities to give all the respondents a chance to be involved in the planning and delivery of services.

We are addressing this by circulating a regular newsletter collecting current co-production opportunities, both regionally and nationally, and highlighting work done by current reps. Moving forward we would like to see more people take an active role in the work that individual representatives do, providing them with a depth of knowledge of people’s attitudes and experiences of mental health services that they can utilise in their partnership board meetings.

Experts by Experience newsletter December 2023

Experts by Experience newsletter September 2023

Experts by Experience newsletter July 2023

Experts by Experience newsletter June 2023

Experts by Experience newsletter April 2023

Experts by Experience newsletter October 2022

Experts by Experience newsletter July 2022

Experts by Experience newsletter April 2022

Experts by Experience newsletter November 2021

Experts by Experience newsletter April 2021

Experts by Experience newsletter November 2020

Experts by Experience newsletter July 2020